GPcare General Practice Feedback

We welcome your feedback regarding your experience visiting our general practice. Please complete the following form to enable us to further improve the service we provide to the Adelaide Hills community.

* Please note : Should you have any specific enquiries regarding your or your family’s appointments or visits to one of our GPs or nurses, please contact GPcare General Practice reception on 1 300 472 273.

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  • Processing Feedback

    1. We shall acknowledge all feedback within 7 working days.
    2. If the feedback relates to a service complaint, once reviewed, you will receive a written explanation of the outcome, and information regarding changes that will be made to policies, procedures or other internal processes where relevant.
    3. We shall have due regard to your privacy.
    If you are unsatisfied with the manner in which your feedback is dealt with, you can contact the Health and Community Services Complaints Commissioner phone: 1800 232 007 or on the website www.hcssc.sa.gov.au