GPcare General Practice Feedback

We welcome your feedback regarding your experience visiting our general practice. Please complete the following form to enable us to further improve the service we provide to the Adelaide Hills community.

* Please note : Should you have any specific enquiries regarding your or your family’s appointments or visits to one of our GPs or nurses, please contact GPcare General Practice reception on 1 300 472 273.

Name*
First Last
Address
Street Address City State Post Code
Email*
Date*
Time of event

: HH

MM
Name of Service:*
If other, please indicate which service below:
Who or what is the subject of the feedback?:
Details of the feedback?*
Terms and Conditions*
- I understand that by ticking this box I am stating that the information I have supplied provides a true and correct representation of the events that occurred and that prompted this feedback. I understand that the information I supply will be used by the organisation to further improve its service delivery and my feedback will be treated in accordance with relevant legislation.
Processing Feedback
1. We shall acknowledge all feedback within 7 working days.
2. If the feedback relates to a service complaint, once reviewed, you will receive a written explanation of the outcome, and information regarding changes that will be made to policies, procedures or other internal processes where relevant.
3. We shall have due regard to your privacy.
If you are unsatisfied with the manner in which your feedback is dealt with, you can contact the Health and Community Services Complaints Commissioner phone: 1800 232 007 or on the website www.hcssc.sa.gov.au
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GPcare General Practice Feedback

Processing Feedback