Who can use this free service?

Who can use this free service?

Children from the age of 4 to 12 years;
Youth aged from 13 years to Adult;
  • Adults experiencing short term mental health issues
  • Pregnant women
  • Women with babies between 0 and 3 years
  • People experiencing chronic and ongoing mental health issues
  • People experiencing homelessness
  • Culturally and Linguistically Diverse people
  • Aboriginal and Torres Strait Islander people
  • Lesbian, Gay, Bisexual, Transgender, Queer and Intersex
  • Older people
  • Socially isolated new and emerging populations
  • People with co-morbid presentations
  • Individuals who are at risk of suicide or self-harm
  • People with more serious Mental Health conditions

Access and Eligibility

  1. Individuals not in a financial position to access services requiring full or gap fees.
  2. An individual satisfies program eligibility criteria for one or more of the programs offered by Summit Health CONNECTcare Access
  3. GP completes Mental Health Treatment Plan (Item 2715/2717) for the initial session package
  4. Completed treatment plan is faxed to Summit Health 08 6266 3763
  5. Referral is triaged and allocated to the most appropriate Program and Clinician
  6. Appointment scheduled
  7. Services are provided from a range of locations including;
    • Mt Barker
    • Stirling
    • Woodside
    • Strathalbyn
    • Pt Elliot
    • Kingscote
  8. Mental Health Treatment Plans provide access to one to six initial appointments, and up to a further six appointments if required. Generally Mental Health Treatment Plans last for 12 months.

People NOT eligible for CONNECTcare Access Free Services

  • People who are able to pay full or part fees
  • People receiving services through other State or Federally funded programs for the same health issue
  • People with acquired brain injury and/or significant neurological impairment
  • People with current Workcover claims
  • People with compensation claims eg victims of crime
  • People who require reports for Family Court or other legal matters
  • Assessments or reports for Centrelink and Community Corrections

Note: Youth aged 12-25 are encouraged to contact Headspace as the most appropriate youth-specific mental health service provider

Summit Health gratefully acknowledges the financial and other support from the Country SA PHN via the Australian Government Department of Health and SA Government

Mental Health Emergency – we are not an emergency service

For emergencies please call 131 465 for the Rural & Remote Mental Health Team.

This is a 24 hour telephone service staffed by mental health clinicians. Anyone can call this number for advice and guidance.