CONNECTcare Feedback

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  • Processing Feedback

    1. We shall acknowledge all feedback within 7 working days.
    2. If the feedback relates to a service complaint, once reviewed, you will receive a written explanation of the outcome, and information regarding changes that will be made to policies, procedures or other internal processes where relevant.
    3. We shall have due regard to your privacy.
    If you are dissatisfied with the manner in which your feedback is dealt with, you can contact the Health and Community Services Complaints Commissioner phone: 1800 232 007 or on the website  
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