Quality & Compliance Officer

Quality & Compliance Officer

ABOUT THE ROLE

Are you a detail-oriented professional looking to make your mark in the healthcare sector? We are looking for an energetic Quality & Compliance Officer to join our team. This is an opportunity for someone early in their career to take ownership of our quality systems and help us maintain gold-standard care.

Working closely with our senior leadership, you will be the “guardian of the standards.” You won’t just be filling out forms; you’ll be performing gap analyses, improving our digital document systems, and ensuring we stay ahead of RACGP, ISO 9001, and Mental Health accreditation requirements.

WHAT YOU’LL BE DOING

  • Systems Support: Maintaining our Quality Management System (QMS) and ensuring all policies are up-to-date and version-controlled.
  • The “Gap Finder”: Conducting regular internal “mini-audits” across our services to identify where we can improve our procedures before the big accreditation dates arrive.
  • Accreditation Lead-Up: Coordinating the evidence and documentation required for RACGP and Mental Health standard reviews.
  • Continuous Improvement: Managing our Improvement Register and following up with team leaders to ensure corrective actions are actually completed.
  • Staff Engagement: Acting as a helpful point of contact for staff who need guidance on compliance processes or new documentation.

ABOUT YOU

You might be a recent Health Science/Management graduate or someone with 1–2 years of experience in an administrative or clinical support role. To thrive here, you need:

    • An “Eagle Eye”: You spot the missing signature or the outdated logo that everyone else misses.
    • Process-Driven: You love a good checklist and feel a sense of accomplishment when a project is organised and “audit-ready.”
    • Tech-Savvy: You are comfortable learning new software and managing digital filing systems.
    • Curiosity: You aren’t afraid to ask “Why do we do it this way?” and suggest a better, more compliant alternative.

WHY YOU’LL LOVE WORKING FOR US

  • Maximise Your Take-Home Pay: As a Not-for-Profit, we offer Salary Packaging (up to $15,900 for living expenses + $2,650 for meals/entertainment). This can increase your take-home pay by thousands of dollars each year compared to a standard corporate role.
  • Career Mentorship: Work directly with senior leaders who will help you master the complexities of Australian health standards.
  • Real Impact: Your work directly ensures that our patients and clients receive safe, high-quality care.

READY TO APPLY?

To learn more about the role and for a copy of the position description, please click here.

To apply, visit Seek here: Quality & Compliance Officer – SEEK and submit your resume and a brief cover letter outlining why you have the perfect “eye for detail” for this role!

All enquiries are welcome and can be directed to our Recruitment Team at recruitment@summithealth.org.au