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Practice Manager & Staff Workshop – Dealing with difficult patients

Summit Health Centre 85 Wellington Road, MT BARKER, South Australia

Join us for this highly requested education session for Practice Managers and Practice Staff on 'Dealing with difficult patients and complaints'. Presented by Angela Mason-Lynch, Avant Risk Manager. With extensive experience managing practices of various disciplines and sizes, Angela will cover the following aspects during this session: Strategies for managing difficult patients and their families […]